Have questions regarding an existing order, shipping tracking, product usage, or refund authorization? Our dedicated US customer care team is accessible via email, phone, and direct warehouse mail.
[email protected]
Standard response window: within 24 to 48 business hours. Please include your original order confirmation number in the subject line.
+1 (877) 257 0710
Hours of Operation: Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time (EST). Closed on federal holidays.
PO Box 12730, Ogden, UT 84404
Authorized US fulfillment facility for order dispatch, inventory identity verification, and RMA physical merchandise returns.
Subscription Cancellation Hotline
If you voluntarily selected the optional "Subscribe & Save" recurring option during checkout and wish to pause, adjust, or cancel your shipments, call the 24/7 automated cancellation desk toll-free at (866) 838-5063. Standard one-time purchases require no cancellation action.
How to Initiate a Product Return
To ensure prompt processing of your 60-day money-back guarantee, follow these three simple communication guidelines:
- Email our customer service desk at [email protected] with the subject line
Refund Request - [Your Order Number]. - Our team will reply with your official Return Merchandise Authorization (RMA) ticket within one business day.
- Package all bottles (full, empty, or opened) with your original invoice and ship via tracked carrier to
PO Box 12730, Ogden, UT 84404.